Verifex Terms of Service
These terms cover your use of Verifex. By installing or using the app, or by creating an account, you agree to them. See also the Privacy Policy, which explains what data we collect and why.
1. What Verifex does and doesn't do
Verifex checks certifications you add against publicly available or provider-exposed records, where a provider makes that possible. A "Verified" result means Verifex's automated check found a matching record at the time of the check. It does not mean Verifex or Studio014 Incorporated issued, endorsed, or vouches for the underlying certification. Providers can change or remove their records at any time, outside our control.
Verifex is a verification and organization aid. It is not a substitute for an employer's, regulator's, or other authority's own compliance process, and should not be treated as the sole basis for a compliance, hiring, or safety decision.
2. Accounts
- You can use Verifex without an account. An account is free for workers and is needed to connect with employers and to keep your certification records with us.
- You sign in with Apple, Google, or an email address and password. You are responsible for the security of your sign-in credentials and for activity under your account. Tell us promptly if you think your account has been misused.
- You must be 18 or older to create an account.
- Information you give us must be accurate and yours to give. One person, one account; do not create an account for someone else or in a false name.
- You may delete your account at any time (section 10).
3. Your certifications and the Service
- You are responsible for the accuracy of what you add (for example, confirming a photographed certificate belongs to you).
- You won't use Verifex to misrepresent someone else's certifications as your own, to falsify verification results, or to interfere with the Service or the provider websites it contacts.
- You grant us the right to store, process and display your certification records as needed to run the Service, including the connection and reporting features described below.
4. Connecting with employers
A connection links your account to an employer's organization. Either side may request one, and it takes effect only when the other side approves. When you approve a connection:
- you consent to that organization receiving the status report described in the Privacy Policy, kept up to date while you are connected;
- you understand that people in that organization see your report according to the permissions the organization sets;
- you consent to the organization keeping a snapshot of your report when the connection ends, as described in section 8.
You can disconnect at any time. You decide which employers to connect with, and we are not responsible for how an organization you approved uses information you chose to let it see, beyond what these terms and the law require.
5. Employer accounts and organizations
- An employer account belongs to one organization. The person who creates the organization is responsible for it and for the people they give access to. Roles are Admin (billing and permissions), Editor (roster changes) and Viewer (read-only reporting).
- You may use workers' reports only to confirm qualifications for work, safety and compliance purposes, and only for people who have approved a connection with you. You must not use reports to discriminate unlawfully, sell or republish them, or share them outside your organization except as the law requires.
- You must not rely on Verifex as the only basis for a hiring, safety or compliance decision (section 1).
- You are responsible for the people you give access to and for how your organization uses and stores reports and snapshots, including any copies you export or save outside Verifex.
6. Release and indemnity for disclosures
Workers. Information reaches an employer only after you approve a connection. You are responsible for deciding which employers you connect with. To the extent permitted by law, you release Studio014 Incorporated from claims arising from information disclosed to an organization you approved, and you agree to indemnify us for claims by others arising from a disclosure you authorized.
Employers. To the extent permitted by law, your organization will indemnify Studio014 Incorporated for claims arising from your organization's access to, use of, or onward disclosure of workers' reports and snapshots in breach of these terms or the law.
7. Subscriptions and seats
- The app is free for workers. Employer organizations connect workers under a paid subscription sold through the Apple App Store or Google Play.
- Subscription plans set a limit on worker connections and employer accounts. Prices, plan limits and renewal terms are shown in the app store before you buy. Billing, renewals, cancellations and refunds are handled by Apple or Google under their terms.
- Only active connections count toward your worker limit. If you reach a limit, you cannot add new connections until you upgrade or free a seat. We do not remove existing connections because a limit is reached.
- Larger organizations can contact us about enterprise licensing.
8. Snapshots and retention
When a connection ends, the employer keeps a snapshot of the report as of the date it ended, to meet its audit and compliance obligations. It appears in the employer's records as a former worker. The employer controls deleting it, and we delete it automatically 3 years after the connection ended. Other retention periods are in the Privacy Policy. Employers should not treat snapshots as a current verification: the "as of" date shows how current they were.
9. Backup feature
Backup is optional and off by default. If you turn it on, you are responsible for maintaining access to the device and Apple or Google account that Backup's restore mechanism relies on. If you lose access, we may not be able to restore your data, and we are not liable for the resulting loss. Backup is provided on a best-effort basis. It works the same whether or not you have an account.
10. Account deletion
You can delete your account in the app (Settings, then About, then Delete account) or by request at verifex.studio014.com/delete-account. Deleting your account ends every live connection, permanently deletes your certification records, photos and account details from our systems as described in the Privacy Policy, and cannot be undone. Employer snapshots made before deletion remain with the employer as described in section 8. Deleting your account does not cancel an app store subscription; cancel it through Apple or Google. If you are the only administrator of an employer organization, your organization and its roster are removed after we give its connected workers 30 days' notice.
11. Availability and third parties
Verification depends on third-party providers' systems being available and accurate, which we don't control. We don't guarantee that any given provider's verification will always succeed, or that the Service, Backup or notifications will always be available. These are provided on a best-effort basis.
12. Disclaimer and limitation of liability
Verifex is provided "as is," without warranties of any kind, express or implied, including accuracy, fitness for a particular purpose, or uninterrupted availability. To the maximum extent permitted by law, Studio014 Incorporated is not liable for indirect, incidental, or consequential damages arising from your use of Verifex, including decisions made in reliance on a verification result, a report, or a snapshot. Nothing in these terms limits rights you have under consumer protection law that cannot be limited by contract.
13. Suspension and termination
We may suspend or end access to the Service for misuse, including falsified results or unauthorized use of workers' reports, or if the law requires. You can stop using the Service at any time.
14. Governing law
These terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there.
15. Changes to these terms
We may update these terms as the app evolves. We will tell you in the app before a material change applies to you, and continued use after that means you accept the updated terms. If you do not accept a change, you can delete your account.
16. App store terms
Apple. If you download Verifex from the Apple App Store, your use of the app is also governed by Apple's Standard Licensed Application End User License Agreement (the "Apple EULA"), available at apple.com/legal/internet-services/itunes/dev/stdeula. These terms are between you and Studio014 Incorporated, not Apple. Apple is not responsible for Verifex or its content, and has no obligation to provide maintenance or support for it. Apple and its subsidiaries are third-party beneficiaries of the Apple EULA and may enforce it against you.
Google. If you download Verifex from Google Play, your use of the app is also subject to the Google Play Terms of Service. These terms are between you and Studio014 Incorporated, not Google.
If these terms conflict with the Apple EULA or the Google Play Terms of Service about your relationship with Apple or Google, their terms prevail for that purpose.
17. Contact
Questions about these terms: info@studio014.com